Wacom Intuos3 review

 

When my Genius MousePen packed up, I had to face the hard problem of choice. Barry Schwartz in his TED video was right: choice does not always make you feel better. It actually makes you feel pretty lousy sometimes. Anyway, Genius was dead and something new had to be bought. I reviewed Genius MousePen before and praised it for good performance, especially on a fast computer. I still think it was pretty good for its money. It lasted me 2 years during which I carried it with me everywhere and moved it about a lot. I think that’s what finally killed it. My guess is that the cable did not enjoy this dynamic lifestyle.

So I decided it was time to finally get a Wacom. But which? Bamboo was cheap, but terribly small and not really up to my purpose. There was an Intuos2 on eBay, but, having observed Intuos’ compatibility issues in the past, I wasn’t so keen on getting an old model. Intuos4 seemed far too expensive. If I, say, wanted to go for the A4 size, then for a few dollars more I could get a Cintiq from eBay. Thus, it looked like Intuos3 was the only way to go. It probably is the most popular graphics tablet anyway.

I bought one from eBay. It wasn’t quite new, but came in the original box (which wasn’t as stylish as the Intuos4 box, I have to admit) and did not reveal many signs of wear, except that it was clear that the previous owner has a pet who liked to chew on the stylus. The installation CD was quite useless in my circumstances as the tablet was launched when Windows Vista hadn’t even been conceived. So I downloaded the drivers from Wacom’s official website and after some tinkering my husband got the computer and the tablet to recognise each other.

Apart from the tablet itself, the pen, and the pen holder, the box set contained a special Wacom mouse. But the mouse was quickly dismissed as unnecessary, even though it works much better than the Genius mouse from the MousePen set.

Now I should probably switch to my impressions from the tablet. I decided not to divide them into pros and cons because in this case it seemed difficult.

1. The tablet I bought is A5, which is quite enough for drawing. Its 1024 pressure levels are really there.

2. The drawing surface is smooth and even, so the pen moves easily and the tip doesn’t wear out as quickly as with Intuos4. Same with the drawing surface: you don’t end up leaving marks and feeling guilty that you’ve applied too much pressure. The Intuos4 surface has a rather dry feel, Intuos3 is like a skating rink compared to it. On the other hand, you don’t get that authentic feel provided by Intuos4 with its matte surface and special pen tips: whatever you draw on Intuos3, it feels like digital drawing (but do you care?).

3. What I didn’t like about the drawing surface is that it starts coming off and other people using Intuos3 also complained about it. I had to attach the corners of mine with super-glue. Not sure it’s a nice idea, but at least it holds the surface in place and doesn’t affect sensitivity.

4. There are 2 modes for the wire. It can come out from the top of the tablet or from the side. I switched mine to the side mode and put a bit of scotch tape under it to hold the cable in place (otherwise it will be popping out). This is quite good, although Intuos4 takes the idea even further and allows you to plug the wire on either side of the tablet (which is just awesome and will allow you to change the wire if your pet chews on it or something).

5. The navigation buttons on the sides are not as funky as on Intuos4 and I don’t even know what most of them do. The little zoom touchpads are handy though.

6. The tablet feels solid and built well (if you forget about the drawing surface coming off!). Of course, it is heavier than most generic tablets.

7. The pen doesn’t require a battery. Most users comment that it makes it feel lighter, which is true, but I only noticed the difference after holding both pens in different hands. Otherwise, I’m sure, everyone just forgets about the weight of the pen. But the rubber grip is great.

8. The performance is excellent. I noticed that I can draw much quicker with Intuos3 than with Genius MousePen. I wasn’t very happy with the way Intuos4 imitated pencil drawings. I have no such complaints about Intuos3.

9. Can’t avoid talking about the price. As an old model, Intuos3 is cheaper, especially if you get it from eBay or a similar place. But as a Wacom tablet, it’s still quite expensive. I think a couple of years ago it was too early for me to buy it, now is just the time.

10. Installation. Unlike generic tablets, Wacom products are not plug and play. If you buy an Intuos3 now, you will most likely find that the CD supplied hasn’t got the right drivers for your machine. You can find them on the Wacom website, but things will not necessarily go smoothly at first. You might have to uninstall and re-install the drivers a couple of times before you figure out what works. Fortunately, it will work eventually (I hope).

This is probably it. I think Intuos3 deserves 5 stars for being what a graphics tablet should be. It is not absolutely perfect, but I am fully satisfied with it and don’t think I will turn to generics again.

This review on DooYoo

Wacom Intuos on Amazon

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  • Luke Powell

    My Wacom Intuos PTZ-630 is a 6×8 tablet, and once I learned to turn off the buttons I was very happy working with it, certainly compared with a mouse. When the pen and surface began to wear out and give problems I called Wacom, and they referred me to a page on the web listing the places in Canada where replacement parts could be purchased. This turned out to be a list of consumer junk discount mega-stores where, when someone finally answers the phone, they actually laugh at the idea that they would carry small replacement parts. The first store on the list had not heard of Wacom. One store listed does not deal with individual customers, and the part was not in stock anywhere. Finally I ordered from B&H in Boston, but they sent the wrong part. When I called they said the Wacom no longer made the part that I needed.

    I have wasted far more work time on this than the original cost of the tablet is worth. Had Wacom simply been honest, telling me that this model was no longer made and no longer serviced, I would have been far far better off. Instead they jerked me around so that I wasted valuable time.

    What is the best quality alternative to Wacom? All I plan to do with a new tablet is to clean scans from 35mm slides, and I do not need buttons on the tablet at all. If I want to save the image I can use my keyboard. The buttons on the Wacom that I had were a nuisance until I turned them all off. However, I do not want a surface any smaller than the 6×8. I certainly do not need a mouse to go with the tablet, and I resent having to buy unnecessary items like that. After several years of pondering, I still cannot imagine what I might do with the Wacom mouse. Does anyone make a tablet as capable of fine detail on cleaning images without the extra buttons and bells, one that is either cheap enough to replace fairly often, capable of being refurbished, or that will not wear out so fast?

    • Alex Thompson

      I am quite shocked by this behaviour from Wacom! Although they are still my preferred make of graphics tablets. Have you considered a Genius tablet maybe? I used to have an 8×6 Mousepen model and it had no physical buttons (but I think there were some areas on the side or at the top which could be programmed as buttons or shortcuts). I was quite happy with it, especially when working on a faster computer. It is about £40 on Amazon (not sure what this will be in Canadian dollars). The worst thing about it was that it suddenly stopped working after a year or so. This seems to be the problem with generic tablets, which is why I now prefer Wacom. Their tablets last so long that they become obsolete. :)

  • Luke Powell

    I did not, in retrospect, tell that story as fully as I should have. After my first call to Wacom they did send me a free pen that will work with that model. On the surface, however, I was on my own, and in time I spent a lot of frustrating time trying to get a surface. I lost my positive attitude when I was told over and over by companies that my part was no longer available. Had Wacom told me that my tablet was worn out by now and that part was no longer made, I would not have blinked or thought ill of Wacom. I would simply have bought a new one. What I had a problem with was being sent on a wild-goose-chase.

    However, I heard back today from Wacom today, and they did offer to send me a surface. After what I have been through with Apple’s Lion, Wacom actually looks pretty good to me. And, the tablet will save many a wrist and finger over the mouse or pad for every day use.

    It seems to be difficult for large companies to deal with simple solutions. One person part time could obviously take care all of North America, selling and mailing out parts for old Wacom models, especially when the part is nothing but a sheet of plastic. A company like Wacom would be lots better off providing those parts for nearly free to a trusted rep somewhere off site, for the stocks of those are probably on hand at the end of production anyway, and fiddling with parts on older lines probably costs them money and good-will if they try to distribute through their sellers alone. They should simply set up somebody to do just replacement parts.

    • Alex Thompson

      Thanks for the full story! I am glad Wacom did find a surface for you in the end. Maybe, having such a variety of models, they will start paying attention to keeping existing customers happy as well as selling new products.

      I’ve never bought any spare parts for my Wacom, so maybe I just don’t know yet what pain it is!